FALSE ADVERTISING BY CUT MY.
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN 25 YEARS.
Just wanted a simple worktop cut for utility room and I've waited a month for it to arrive rather than a week as stated....the phoneline has been switched off...no reply to emails...wonder what condition my order will arrive in - IF it ever arrives?? I'd like my money back if CutMy can't deliver this straight forward order. Looks like no current customers are satisfied.
I'D BE COMPLETELY CRAZY TO USE THIS COMPANY AGAIN !
"Hello Amber Lovelle,
Great news! We've received your order.
Thank you for choosing Cut My, we will email you as soon as your order has been shipped which we expect to be on 8th April
If you have questions about your order you can email us at an email we don't reply to or call us on a helpline we've now switched off at 01903 389024."
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
Amber,
12 hours ago
Verified
Very friendly and efficient service
Very friendly and efficient service. Good product, quick delivery, and no complaints from me!
JT,
20 hours ago
Verified
Everything was perfect
Everything was perfect. Flawless!
customer,
1 day ago
So pleased I chose to repair instead of replace!
measured my damaged ikea nightstand tops and ordered melamine tops to match. They arrived well packaged, in about 10 days (I was not in a rush so did not mind the wait). I used the old, damaged tops as a template to drill new holes on the underside for the fixings and they look like NEW! So pleased I chose to repair instead of replace. It was so easy and saved me a huge amount of money.
Sheryl,
1 day ago
Verified
Accurate!
Boards were cut accurately and protected well for shipping. Despite this, one of the boards suffered slight damage.
Mr Sutherland,
1 day ago
Verified
All xut to correct size but order was…
All xut to correct size but order was late
Will use again
Mr David Cassels,
2 days ago
Verified
Arrived as described
Arrived as described, on time and ggod quality, thanks!
Fabian Chifor,
2 days ago
Verified
Nice ply / packed well but 2 of 4 undersized!
Nice ply / packed well.
Not sent that quickly & two of the 4 panel's (all supposed to be the same size) were slightly under sized so couldn't be used for the job intended!
Nigel Hall,
2 days ago
Verified
Profecional manner & a very good…
Profecional manner & a very good haircut, get what you ask for not what barber thinks would look best
Lee Finlayson,
2 days ago
Verified
Good service
Good service
D Armitage,
2 days ago
Verified
Excellent!
Excellent!
Dave,
2 days ago
Verified
trouble-free
trouble-free, fast delivery, well-packaged goods
GRZEGORZ STANUCH,
2 days ago
Verified
Ease of ordering
Ease of ordering
Communication
Product arriving well packaged
Sarah Mead,
2 days ago
Verified
Needed new Perspex windows for my shed…
Needed new Perspex windows for my shed and Cut My did a fine job with accurate cutting and smooth edges which fitted perfectly - having tried to cut Perspex myself at first I would recommend them strongly !
Oliver
Oliver ,
2 days ago
Verified
Very well packaged- very happy
Very well packaged, easy to use and a really good price. Really changed the room. The measurements on the site telling you exactly how much to measure between columns (when you order) is very helpful. It’s in a picture above the order section.
Anita,
2 days ago
Verified
Accurate cutting and well packaged
Accurate cutting and well packaged. Arrived at time expected. I have used this company before and will do again.
Robert Hall,
2 days ago
Verified
Perfect cut
Perfect cut , and great quality .
Katarzyna Zarska,
2 days ago
Verified
Very impressed with the finished…
Very impressed with the finished product. Fit perfectly on top of low level bookcase.
Mr Martin,
3 days ago
Verified
Excellent service.
The stuff I ordered was as I expected which should not be difficult as the ordering process was not a challenge. The thing that impressed me was that I picked it up myself. They have a few units on the industrial estate so I went to the wrong one. The person I spoke to was extremely helpful as were the other people I dealt with at the correct unit. The members of staff I spoke to are a tribute to their company. A big 5 stars from me
All our shelves are hand crafted in our Sussex workshop to the highest standards using 100% sustainable MDF with a beautiful crown cut real wood veneer.
Each shelf is 50mm thick, 225mm deep and is cut to any length you require so that it fits your space perfectly.
What's included?
✔ Shelf board - One veneered MDF shelf board handcrafted in the UK.
✔ Cast Iron Metal Shelf Brackets - With pre-drilled holes for easy installation. We provide a minimum of two brackets with an extra bracket per 1m of shelf board.
✔ Screws - 25mm screws to attach the bracket to the shelf and 50mm screws to attach the bracket to the wall.
Please note:
Wall plugs are not included.
We do not pre-drill bracket holes in the shelf, this gives you the freedom to select the placement of your brackets.
Sustainability
Our Walnut Lip Down Shelf is made of 100% sustainable wood sourced from FSC® certified forests. The FSC certification confirms that the forest is being managed to uphold biodiversity, enhance the well-being of local communities and workers, and maintain its economic viability.
High-quality Brackets
Crafted from high-quality cast iron, our Lip Down brackets are built to withstand the test of time. The meticulous casting and finishing of the brackets ensures a smooth surface with consistent dimensions.
We include as many brackets as needed for your size of shelf, adding an additional bracket for each metre of shelf.
Easy Installation
Installing your shelf is a hassle-free process, allowing you to quickly transform your space. Each bracket comes with pre-drilled holes, ensuring a precise fit and straightforward installation.
Weight Capacity
We’d love to give you the weight capacity of your shelf but this simply isn’t possible as it depends on a variety of factors such as the length of your shelf, whether your wall is masonry or plasterboard and the wall plugs you use.
To hold the most weight we recommend fixing to a masonry wall with at least 50mm screws and wall plugs. It will hold considerably less weight if fixed to a plasterboard wall or studs.
These are super sturdy and very nicely finished. Given that they are former railway sleepers, I thought they might have a rough finish, but these are beautifully smooth and oiled. We used them to display several heavy sculptures. They look great.
Verified, Collected by Cut My
Gaia Tonanzi,
8th January
Absolutely amazing quality, couldn't have been more pleased!
Verified, Collected by Cut My
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Delivery Options
For Walnut Lip Down Shelf
Sorry, we are unable to deliver to this address. To see our service areas, please read our delivery policy.
If you are going to be in the area and would like to proceed with the purchase for collection, please contact us on 01903 389024 or email info@cutmy.co.uk.
Estimated Arrival
Estimated Cost
Collection Options
From BN5 9XR
Estimated Arrival
Estimated Cost
Arrival dates and shipping costs shown above are estimates. See exact dates and costs and select your preferred shipping option during checkout. For more details on delivery speeds, pricing, and location, please view our delivery policy.