Verified
Perfect
Had a bit of a delay on our order. However we were informed and given the option to cancel or wait. Order received a week later. Great products and great communication.
Verified
Sizes perfect material perfect
Sizes perfect material perfect
Courier let them down
Although they refunded my overnight charge
A good company
Verified
Super helpful and got exactly what I…
Super helpful and got exactly what I wanted for my projects! The wood and acrylic I got is of high quality and is cut perfectly in the dimensions requested
Verified
Easy to deal with and helpful
Easy to deal with and helpful. Product arrived on time and fixing to wall was quick and simple.
Verified
Fast delivery
Fast delivery, well packaged and great quality
Excellent service & delivery
Excellent service & delivery, packaging was exceptional for my order of 2x cut pieces of Perspex. Ordering was easy. Order from this company with absolute confidence.
Verified
Excellent product and service.
Excellent product and service.
Verified
mdf-sheet-18-melamine-mdf-l470-w480 and mdf-sheet-19-cherry-veneered-mdf-l220-w250
Product was good
Only 4 stars coz they have missed edge band 1 side
Verified
I am just about to order my acrylic…
I am just about to order my acrylic splashback after receiving my samples as they were so good many thanks 😁👍
Verified
Every time i place an order its dealt…
Every time i place an order its dealt with very quickly and delivered quickly. Cannot fault the service i receive at all. Will deffently use again.
Verified
Good product
Good product
Verified
Great and quick
Great item and swift delivery.
Verified
Easy from start to finish
Website excellent, product as described, delivery as expected, communicated well. Everything I want from ordering online.
Verified
Perfect thank you
Perfect thank you
Verified
Just as ordered
Just as ordered
FALSE ADVERTISING BY CUTMY.
FALSE ADVERTISING BY CUT MY.
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN 25 YEARS.
Just wanted a simple worktop cut for utility room and I've waited a month for it to arrive rather than a week as stated....the phoneline has been switched off...no reply to emails...wonder what condition my order will arrive in - IF it ever arrives?? I'd like my money back if CutMy can't deliver this straight forward order. Looks like no current customers are satisfied.
I'D BE COMPLETELY CRAZY TO USE THIS COMPANY AGAIN !
"Hello Amber Lovelle,
Great news! We've received your order.
Thank you for choosing Cut My, we will email you as soon as your order has been shipped which we expect to be on 8th April
If you have questions about your order you can email us at an email we don't reply to or call us on a helpline we've now switched off at 01903 389024."
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
Verified
Very friendly and efficient service
Very friendly and efficient service. Good product, quick delivery, and no complaints from me!
Verified
Everything was perfect
Everything was perfect. Flawless!
So pleased I chose to repair instead of replace!
measured my damaged ikea nightstand tops and ordered melamine tops to match. They arrived well packaged, in about 10 days (I was not in a rush so did not mind the wait). I used the old, damaged tops as a template to drill new holes on the underside for the fixings and they look like NEW! So pleased I chose to repair instead of replace. It was so easy and saved me a huge amount of money.
Verified
Accurate!
Boards were cut accurately and protected well for shipping. Despite this, one of the boards suffered slight damage.
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Frequently Asked Questions
Have a question? You can find answers to commonly asked questions about our products, delivery, returns, cancellations and more on our FAQs page
Alternatively, you can use our Live Chat or reach out to us at info@cutmy.co.uk for help and assistance.
Delivery depends on the size of your order
Reviews
Trustpilot
Came without brackets, still waiting for reply.
Verified, Collected by Cut My
I ordered 3 floating shelves. Despite there being an adjustment mechanism in the bracket to alter the angle of the shelf, there were no fitting instructions were sent with the shelves. One of the shelves had 3 cut marks on the top surface, which was disappointing since they cost £130.00 each. Apart from that they were great.
Verified, Collected by Cut My
Brilliant, and the 14 floating shelves we bought look fantastic on our wall
Verified, Collected by Cut My
Shelves was chipped on the edges and had glue mess on them, ordered 3 the same colour but one of them didn’t match the others, was a different texture and shade for no apparent reason. £360 what a mug I am
Verified, Collected by Cut My
Everything 100% right.
Verified, Collected by Cut My
Had an initial issue with the order as the wrong product was delivered but this was dealt with quickly. Sadly for the cost I am disappointed with the quality of the product, horrible stickers left on the shelves that are difficult to remove and have left a mark. Installation is also tricky. You need to have the rods lining up pretty well to get them all in at the same time
Verified, Collected by Cut My
An excellent alternative to solid oak shelves. Very well made with crisp, neatly well- finished edges.
Verified, Collected by Cut My
Excellent thanks.
Verified, Collected by Cut My
Perfect match for existing oak furniture
Verified, Collected by Cut My
Very strong shelving , had a couple of minor marks , didn’t show once put on wall .
Verified, Collected by Cut My
