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Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
We're Here to Help
Our Help Centre is available 24/7 to explore FAQs, discover DIY ideas and advice, and even ask our community of fellow DIY enthusiasts.
Pre-cut MDF ordered. Easy ordering process, made to exact requirements. There was a slight delay to delivery, which wasn’t really a problem. Very good overall service.
Tony Collins,
10 hours ago
Verified
The bespoke doors are great quality and…
The bespoke doors are great quality and I’ll definitely be buying again.
Friend of Ted,
10 hours ago
Verified
Nice job
Webpage was easy to use, the cuts were clean and the sheets were delivered without any problems. Nice job.
Tomas Baikstis,
10 hours ago
Verified
Great product
Great lines of communication and product. Very easy to use website for creating specific sizes.
Stu22,
13 hours ago
Verified
I needed a particular size of plywood…
I needed a particular size of plywood for a project and you exceeded my expectations. Many thanks
Paul Newman,
14 hours ago
Verified
Excellent service wood was cut very…
Excellent service wood was cut very accurately.
Gary Bolton,
15 hours ago
Verified
Arrived in reasonable time and to the…
Arrived in reasonable time and to the right specification. Very happy
Thank you
CL
C. Lorenzi,
15 hours ago
Verified
Excellent
The goods arrived correct, on time and in good condition.
Thank you
Mr Steve Curl,
15 hours ago
Verified
First class service.
First class service.
David Wallis,
16 hours ago
Verified
Easy to order
Easy to order. Delivery quick and perfect fit
Angela Bailey,
18 hours ago
Verified
Delivered on time and with all of my…
Delivered on time and with all of my additional cuts perfect.
Will be placing some more plans with you soon.
RYAN DONALDSON,
18 hours ago
Verified
Great service
Great service, quick delivery, exactly what I needed
Katie S,
19 hours ago
Verified
Excellent online experience
Excellent online experience - great product, outstanding customer service (the guys were friendly, helpful, and helped me to sort out accurately my requirements despite the rather creative measurements I had supplied them with!). The delivery was fast, problem free, and exactly as advised. Very pleased - highly recommended.
Rob Holden,
19 hours ago
Verified
Spot on service.
Spot on, service was great, quick efficient and exactly what we wanted, delivery was brilliant. Item packaged well and looks great..
Symon,
23 hours ago
Verified
Great shelves
Shelves arrived on time, good quality. Matched into room really well.
richard morton,
1 day ago
Verified
I didn't experience any problems
I didn't experience any problems. Product arrive on time and perfect fit. Well packed for protection. From my experience I would recommend. I ordered a small piece to check it out. I then ordered 2 more items.
Veronica Knights,
1 day ago
Verified
I think your service is very good
I think your service is very good
MrsWYong,
1 day ago
Excellent good and good price 👍
Excellent good and good price 👍
james wilkinson,
1 day ago
Verified
Very good value
Very good value
Safely delivered
Mrs Carol White,
1 day ago
Verified
SO IMPRESSED!
SO IMPRESSED!
This company has exceeded my expectations - the required replacement panel was absolutely perfect in every way. I had a small query and customer service quickly reassured me before ordering that I had correctly allocated the grain direction on the veneer - Truly knowledgeable and willing to help. A rarity that deserves a shoutout :-)
So I will be back and am recommending this company to friends and tradesmen.
Sharon Miller,
1 day ago
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