We want you to be confident you are getting the best deal when you shop with us. That's why we offer a price match promise on all products we sell. If you find a lower price for the exact same product cut to size, please fill in the form below with the details of the product, price and where you found it, along with your requirements, and we will get back to on whether we can match the price subject to conditions. See below for full details on our price match policy.
Full Terms and Conditions
The identical product must be in stock and available for purchase on a competitor's website. The price must include all additional extras including delivery.
For cut to size products the identical product must also be cut to size to the exact same requirements and of the same thickness. All addons must be included such as cutouts, drilled holes, rounded corners, etc.
Price matching does not apply to special sale prices, flash sales, going-out-of-business sales, or liquidation sales on competitor websites.
You must provide the competitor's active web page showing the lower advertised price or a written quote with a date no later than one week of your request.
The delivery timescale must be identical to what we offer, we cannot price match items with a slower delivery timescale.
Price matching applies to new, identical products only. We do not match prices on used, refurbished, re-manufactured products.
We limit price matches to one identical product per customer.
All price matches are subject to manager approval. We reserve the right to revoke any price match at our discretion.
The Price Match excludes items that have been sold through third-party sellers on Etsy or at Amazon Marketplace. Items must be sold or dispatched direct from Amazon. Price Match excludes items sold through auction websites (such as eBay) or private sellers.
The Price Match is only available for UK customers.
For a Price Match to be considered you must request one through the Price Match Request Form below.
Price Match Request Form
Please provide details of the product, price and where you found a lower price, along with your requirements, and we will get back to on whether we can match the price subject to the above conditions.
We're Here to Help
Our Help Centre is available 24/7 to explore FAQs, discover DIY ideas and advice, and even ask our community of fellow DIY enthusiasts.
Sizes perfect material perfect
Courier let them down
Although they refunded my overnight charge
A good company
Customer rick jarvis,
1 hour ago
Verified
Super helpful and got exactly what I…
Super helpful and got exactly what I wanted for my projects! The wood and acrylic I got is of high quality and is cut perfectly in the dimensions requested
Nick Prodromou,
3 hours ago
Verified
Easy to deal with and helpful
Easy to deal with and helpful. Product arrived on time and fixing to wall was quick and simple.
dornford clarke,
6 hours ago
Verified
Fast delivery
Fast delivery, well packaged and great quality
John Chadwick,
16 hours ago
Excellent service & delivery
Excellent service & delivery, packaging was exceptional for my order of 2x cut pieces of Perspex. Ordering was easy. Order from this company with absolute confidence.
jim jalmond208@btinternet.com,
18 hours ago
Verified
Excellent product and service.
Excellent product and service.
Chris Pollard,
19 hours ago
Verified
mdf-sheet-18-melamine-mdf-l470-w480 and mdf-sheet-19-cherry-veneered-mdf-l220-w250
Product was good
Only 4 stars coz they have missed edge band 1 side
Ardmel Automation Ltd,
1 day ago
Verified
I am just about to order my acrylic…
I am just about to order my acrylic splashback after receiving my samples as they were so good many thanks 😁👍
Roberta Lewis,
1 day ago
Verified
Every time i place an order its dealt…
Every time i place an order its dealt with very quickly and delivered quickly. Cannot fault the service i receive at all. Will deffently use again.
Richard Ellis,
1 day ago
Verified
Good product
Good product
John,
1 day ago
Verified
Great and quick
Great item and swift delivery.
Mr Sawers,
1 day ago
Verified
Easy from start to finish
Website excellent, product as described, delivery as expected, communicated well. Everything I want from ordering online.
Kevin Evans,
1 day ago
Verified
Perfect thank you
Perfect thank you
sarah smith,
1 day ago
Verified
Just as ordered
Just as ordered
Ian Storey,
3 days ago
FALSE ADVERTISING BY CUTMY.
FALSE ADVERTISING BY CUT MY.
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN 25 YEARS.
Just wanted a simple worktop cut for utility room and I've waited a month for it to arrive rather than a week as stated....the phoneline has been switched off...no reply to emails...wonder what condition my order will arrive in - IF it ever arrives?? I'd like my money back if CutMy can't deliver this straight forward order. Looks like no current customers are satisfied.
I'D BE COMPLETELY CRAZY TO USE THIS COMPANY AGAIN !
"Hello Amber Lovelle,
Great news! We've received your order.
Thank you for choosing Cut My, we will email you as soon as your order has been shipped which we expect to be on 8th April
If you have questions about your order you can email us at an email we don't reply to or call us on a helpline we've now switched off at 01903 389024."
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
Amber,
5 days ago
Verified
Very friendly and efficient service
Very friendly and efficient service. Good product, quick delivery, and no complaints from me!
JT,
5 days ago
Verified
Everything was perfect
Everything was perfect. Flawless!
customer,
6 days ago
So pleased I chose to repair instead of replace!
measured my damaged ikea nightstand tops and ordered melamine tops to match. They arrived well packaged, in about 10 days (I was not in a rush so did not mind the wait). I used the old, damaged tops as a template to drill new holes on the underside for the fixings and they look like NEW! So pleased I chose to repair instead of replace. It was so easy and saved me a huge amount of money.
Sheryl,
6 days ago
Verified
Accurate!
Boards were cut accurately and protected well for shipping. Despite this, one of the boards suffered slight damage.
Mr Sutherland,
6 days ago
Verified
All xut to correct size but order was…
All xut to correct size but order was late
Will use again
Mr David Cassels,
1 week ago
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