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Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
We're Here to Help
Our Help Centre is available 24/7 to explore FAQs, discover DIY ideas and advice, and even ask our community of fellow DIY enthusiasts.
Always spot on. Have used several times. You provide the right measurements and they will provide you exactly what was requested.
Mr Tee,
15 hours ago
Brilliant Service!!
Absolutely fantastic!
I was fixing some water damage in our family bathroom, including the cupboard doors under the sink. I gave CutMy my measurements including requesting hinge holes to be cut for the doors. They arrived as promised, cut to size, professionally edged and with the hinge holes in the right position.
Literally took me 5 minutes to pull out the old doors and fit the new ones, which were a perfect fit!
Will 100% use them again for similar projects
Mike Duxbury,
19 hours ago
Verified
Good communication & well packed
Convenience, choice, speed of delivery, and quality of product made this purchase a pleasure as I do not have a supplier near to me that could provide this. Would use again.
Chris Knight,
1 day ago
Verified
Prompt communication and lovely product
Prompt communication and lovely product
Sue B,
1 day ago
Precise size and quick delivery
My order was cut and polished exactly to size, well packaged and quick delivery. Definitely my go to supplier for future plastic panels.
Paul Clarke,
1 day ago
Verified
Quick turn around
Quick turn around , well packaged delivered on time
john bond,
2 days ago
Verified
No complaints.
The item was exactly as I ordered it, the delivery was punctual and I was kept updated as to its progress.
Satisfied Customer,
2 days ago
Verified
good but expensive
It was easy to order and have things delivered. It is just a bit expensive for what it is.
Anthony Rosa,
2 days ago
Verified
Brilliant customer service.
Brilliant customer service.
Mr Richard Feist,
2 days ago
Verified
just as it should be with company's
just as it should be with company's
place your order.
pay for it.
get what you ordered first time and on time.
andy woodward,
2 days ago
Verified
Accurate and fast delivery
Great service wood recommend!
Mark Conroy,
2 days ago
Verified
Good all round service
Easy to order, arrived before delivery date. Looks great.
Gertha,
2 days ago
Absolutely fantastic
Absolutely fantastic easy to order fast delivery and cut to size exactly how I needed couldn't ask for more 😀
Tuker,
2 days ago
Verified
Recommend secondary glazing
I live in a listed cottage and cant have double glaszing. Bought DIY secondary glazing. All fitted fine despite wonky window frames! Really makes a difference to holding heat in the house and reducing condensation. Really great price too.
Bryan Dobson,
3 days ago
Verified
Happy Customer
Exactly what we wanted delivered in two days. Quality excellent.
Patrick Morris,
3 days ago
Verified
Quick service and excellent quality.
Quick service and excellent quality.
Adam Wlodarczyk,
3 days ago
Verified
Perfect fit
I ordered some perspex for a customised bookshelf I had made. The shelves were a perfect fit. The packaging was great and everything arrived very quickly. Will gladly use this company again.
Susan Ractliffe,
3 days ago
Verified
Easy
Easy
online order form
Quick delivery
Good prices
Chris,
3 days ago
Verified
Acrylic exactly cut and extremely well…
Acrylic exactly cut and extremely well packaged
Mr Jonathan Potter,
3 days ago
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